Tornado Cleaning & Sanitation respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or communicate with us through SMS, phone calls, email, or other services.

By using our website or services, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following types of information:

Name

Phone number

Email address

Property or service address

Appointment details

Service inquiries

Communication preferences

Device and browser information

Website usage information

We only collect information necessary to provide janitorial and cleaning services, customer support, scheduling, and communications.

How We Collect Information

We collect information when you:

Fill out forms on our website

Request a quote

Contact us by phone, SMS, or email

Schedule services

Interact with our website

Subscribe to updates or promotional communications

Respond to SMS messages

We may also collect information through cookies, website analytics tools, and customer communication platforms.

How We Use Information

Tornado Cleaning & Sanitation uses collected information to:

Provide janitorial and cleaning services

Respond to customer inquiries

Schedule appointments

Send appointment reminders

Deliver customer support

Improve website functionality and customer experience

Send service-related communications

Send SMS notifications and updates if consent is provided

Maintain internal business records

We do not sell customer information.

SMS & Communications

By providing your phone number and opting in, you consent to receive SMS text messages from Tornado Cleaning & Sanitation regarding:

Appointment reminders

Service updates

Scheduling confirmations

Customer support

Promotional offers related to our services

Message frequency may vary.

Message and data rates may apply depending on your mobile carrier plan.

You may opt out of SMS communications at any time by replying:

STOP — to unsubscribe
HELP — for assistance

Consent to receive SMS messages is not a condition of purchase.

No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

SMS consent is never sold, rented, or shared for marketing purposes.

Data Sharing Policy

Tornado Cleaning & Sanitation does not sell, rent, or share customer personal information for advertising or marketing purposes.

We may share limited information only when necessary to operate our business, including:

CRM and communication providers

Payment processors

Website hosting providers

Customer support platforms

Scheduling and automation services

No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.

SMS consent is not shared with affiliates or third parties for marketing purposes.

Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

Improve website performance

Understand website usage

Save user preferences

Analyze traffic and interactions

Users may disable cookies through their browser settings, though some website functionality may be limited.

Data Security Practices

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, misuse, loss, or disclosure.

While we work to protect your information, no internet transmission or electronic storage method can be guaranteed as completely secure.

Data Retention

We retain customer information only as long as necessary to:

Provide services

Maintain business records

Meet legal obligations

Resolve disputes

Enforce agreements

When information is no longer needed, we securely delete or anonymize it when possible.

Third-Party Services

Tornado Cleaning & Sanitation uses third-party platforms and service providers to help operate our business.

Our primary CRM and communication platform is GoHighLevel (GHL), which may store:

Contact information

Forms and inquiries

SMS and email conversations

Appointment scheduling information

Automation workflows

Customer communication records

These providers act as data processors and may only use information to provide services on our behalf.

Your Rights & Choices

Depending on applicable laws, you may have the right to:

Request access to your information

Correct inaccurate information

Request deletion of your information

Withdraw communication consent

Opt out of marketing communications

To make a request, contact us using the information below.

Opt-Out Instructions

You may opt out of communications at any time:

Reply STOP to unsubscribe from SMS messages

Reply HELP for SMS assistance

Contact us directly to update communication preferences

Even after opting out of marketing communications, we may still send service-related messages necessary to complete requested services.

Children’s Information

Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children.

If we learn that information from a child under 13 has been collected, we will take steps to delete it promptly.

Changes to This Policy

Tornado Cleaning & Sanitation may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.

Updated versions will be posted on this page with a revised effective date.

Contact Information

Tornado Cleaning & Sanitation
314 N 40th ST
Milwaukee, WI 53205
United States

Phone: (414) 400-2683
Website: https://tornadocleaningservices.com
Privacy Policy Page: https://tornadocleaningservices.com/privacy-policy